Terms & Conditions + Privacy Policy + Return & Exchange Policy

Website Name: Laftah
Phone Number: 97459900848

Introduction

Welcome to Laftah, your go-to destination for unique and elegant gifts. We strive to provide a smooth and enjoyable shopping experience with carefully selected products suitable for all occasions. By using this website, you agree to the terms and policies outlined below.

First: Terms & Conditions

1. Acceptance of Terms

By using the Laftah website, you agree to comply with all stated terms and conditions. If you do not agree, please do not use the website.

2. Products & Services

• We offer a variety of gifts based on availability.

• We aim to ensure product accuracy; however, slight differences in colors or appearance may occur.

3. Orders & Payment

• Orders are confirmed once payment is successfully completed.

• We reserve the right to cancel any order due to pricing errors or product unavailability.

4. Delivery

• Orders are delivered within Qatar within the timeframe provided at checkout.

• Delivery times may vary due to circumstances beyond our control.

5. Intellectual Property

All website content (texts, images, design) is owned by Laftah and may not be used without permission.

Second: Privacy Policy

1. Information Collection

We collect the following information:

• Name

• Phone number

• Delivery address

2. Use of Information

Your information is used to:

• Process orders

• Improve our services

• Communicate with customers

3. Data Protection

We are committed to protecting customer data and do not share it with third parties except when necessary to complete the service (e.g., delivery companies).

4. Cookies

The website may use cookies to enhance user experience.

Third: Return & Exchange Policy

1. Return Conditions

• Returns are only accepted if the product is damaged or incorrect.

• Requests must be made within 24 hours of delivery.

• The product must be unused and in its original condition.

2. Exchange

• Exchanges are allowed in case of defects or wrong items.

• Subject to product availability.

3. Non-Returnable Items

• Customized or personalized products cannot be returned or exchanged.

• Items that have been used or damaged due to misuse are not accepted.

4. Refunds

• Refunds are issued using the original payment method within a specified period after approval.

Contact Us

For any inquiries or requests, please contact us:
📞 97459900848